There is a sea of online casinos and we can understand that it is difficult to choose. So do the casino pros behind 21.com, so they keep it simple, ditch the gimmicks and go back to the basics. Does it work for you? In this review, we’ll look at what we really liked about it and why we think it’s headed for success.
About 21.com Casino
Many of the best sites out there are simpler ones. Having a million cool-looking graphics and other glitzy features is all well and good but of little use when you’re doing something basic, like making a deposit, looking for a particular slot, or wanting to change your e-mail. And it’s the simple approach that 21.com have gone with. What that means is there’s less of the fancy stuff and more of the easy navigation and excellent player experience. Below, we have gathered some useful information about the casino website.
- Opened: July 2018
- Licenses: Malta (MGA/B2C/203/2011)
- Company: BP Group Limited
- Number of games: 2,000+
- Products: Slots, Jackpots, Table Games, Live Dealer
- Main suppliers: Play'n Go, Quickspin, ELK Studios, NetEnt, Pragmatic Play, Evolution Gaming, Big Time Gaming, and Betsoft
- Banking: Bank Wire, MasterCard, Neteller, Visa, Trustly, Skrill, Zimpler, Sofort, Rapid Transfer, EcoPayz, Venus Point, Interac, instaDebit, POLi
- Currencies: CAD, EUR, NOK, NZD, USD, PLN
- Support: Live Chat, E-mail, Contact Form, FAQ
It is easy and simple. The details you’ll need to provide are just the essential ones needed so you can get up and running as quickly as possible. It will take you a couple of minutes. After that, you’re ready to start playing those free spins or whatever else you wish to start out with.
100 Free Spins Without Deposit
Last week a friend of ours booked herself into a 5-Star Hotel. She said that on arrival she was greeted by a beautiful glass of ice-cold Champagne, fresh fruit, and smoked salmon. A brilliant start to her stay but there wasn’t much more out of the ordinary after that.
Maybe 21.com Casino stayed at the very same Hotel and learned a lesson from that experience. The lesson being that it’s not enough to pull out the red carpet on arrival and then not make much of an effort after that.
This is what we mean. On the day you decide to open an account with 21.com, all you have to do is take out your mobile phone and set an alarm. You get 100 free spins when you enter the door, but the free chances are split up and credited over 10 days.
How to get your free spins:
- 1st Day: You get 10 free spins as soon as the account is opened.
- 2nd Day: You get 10 free spins 24 hours after you registered.
- 3rd Day: 10 free spins can be claimed every day between 00:01 and 23:59 CET.
All free spins will be available on Vampires vs. Wolves and winnings must be wagered 50 times before withdrawal.
21.com Casino Welcome bonus
But it doesn’t end there. Over your next four deposits, you’ll receive very generous bonuses to make sure you start life out at 21.com in the best way not just for your first couple of days but your first few weeks. Enjoy a total of €1,000 in bonus + 900 Free Spins. Good luck!
- First deposit: 100% up to €100 + 900 Free Spins with the bonus code: BON1
- Second deposit: 25% up to €500 with the bonus code: BON2
- Third deposit: 50% up to €300 with the bonus code: BON3
- Fourth deposit: 100% up to €100 with the bonus code: BON4
Significant Bonus T&C:
- The turnover requirement is 50 times the bonus amount.
- Games that cannot be played with a bonus are: Peek A Boo, Tower Quest, Table Games, Live Casino, Video Poker, and Jackpots. All other games contribute 100% to the wagering requirement.
- Please note in particular that the maximum round bet allowed when playing with a bonus is €5.
Other Bonuses and Promotions
The campaign page is full of game reviews, but there are also a couple of offers you can take part in. They will also send you campaign letters via e-mail and SMS if you allow it, which we think you should do so you don't miss anything well.
Our eyes immediately fell on an interesting competition with 21,000 free spins in the pot. It turns out to be a deposit lottery with a daily draw where one lucky winner gets 1000 free spins.
Otherwise, we see no sign of any kind of reward program, but can this really fall under the “sneaky talk” they think should be removed? We choose to believe that it is something that comes later. After all, they haven't gotten that old yet.
Casino Games and Software
They’ve clearly got out the big wallet and spent some cash because they’ve got some great providers on board. Amongst them are Play N’Go, Quickspin, Microgaming, Pragmatic Play, and Betsoft. A word on Quickspin. They’re not up there with the best-known game providers just yet but that’s only a matter of time. With games like Leprechaun Hills, Phoenix Sun, Sakura Fortune, and Big Bad Wolf they’ll soon be a favourite.
Among others, players get to enjoy game titles like Guns N ‘Roses, Emoji Planet, Jungle Spirits, Hotline, Legend of Shangri-La, Twin Spider Deluxe, Planet of the Apes, Wild Wild West, Dead or Alive, Blood Suckers, Eastern Island, Jack, and the Beanstalk, Hugo, Motörhead, Jimi Hendrix, Dracula, Jack Hammer, Avalon, Spinata Grande, Jungle Jim, Starburst, Aloha, Gonzos Quest, Thunderstruck, Hong Kong Tower, Immortal Romance, Game of the Thrones, Bar Bar Black Sheep, as well as a lot of other popular and entertaining slot machines. Check those games out.
Away from the slots, there are all the table games you’d want, Video Poker and Live Casino. No shortage of choice here. Another feather in their cap. They have an excellent mobile product that allows you to enjoy the site on your mobile as well, if not better than you would on your laptop. And that applies to both smartphones and tablets.
Deposit and Cashout Methods
If there are two things we look at when it comes to banking, it’s safety and variety. 21.com Casino delivers on both counts with a payments system that makes you feel assured that all your details are safe. There’s also plenty to choose from when it comes to depositing and withdrawing your money.
Choose from any of the below and remember that deposits are instant although withdrawals may take a few hours to go through. For the record, compared to the competition, those times are much shorter than what a lot of other casinos are taking. You can also contact customer service if you have any questions about deposits and withdrawals.
21.com Casino Customer Care
Their customer service is open 24 hours a day, but they do not have a telephone number for clients. If you need help, there are two ways to contact them. You can send them an email via the form under “Contact us” or to [email protected] from your inbox. Or you can click on the speech bubble and talk to them live.
21.com Casino are currently available in English, Finnish, Norwegian, German, Japanese, French, and Polish. And by that we mean those are the languages in which you can read content on the site, receive communications and talk to Customer Service. The word on the Casino grapevine is that they’ll soon be adding more languages so you can enjoy 21.com in other ones in the near future.
What we haven’t told you is how impressed we were with how they deal with queries. Politeness goes a long way in this business but so does knowledge. Combine the two and you’ve got CS Agents who deal with your queries in no time and are a pleasure to deal with.
Conclusion
We will not hide that the casino has a few shortcomings. The fact that they lack a live casino is completely unacceptable for many, but you can relax. We have had an upcoming live casino confirmed and we don't think they will keep their players waiting too long.
21.com may have chosen to go back to the basics, but that doesn't mean they won't add more things. We probably cannot expect gamification to the same extent as e.g. Casino Heroes or Casumo, but don't be surprised if a nice reward program appears eventually. What we're trying to say is that 21.com will come up with more, so don't forget them just yet.
