Platin Casino – nice play, easy pay, cozy games…
Platin Casino is an online casino that has been around for close to five years now. Red Rhino Limited is the company that runs PlatinCasino.com. Malta Gaming Authority duly licensed the casino as per the latest licensing standards.
Platin Casino has a policy against underage gambling. All players need to be of legal age. In most countries, that’s 18 years. As much as the casino encourages people to have fun and play to win, they know that sometimes gambling can be toxic. Platin Casino has opened its doors to the gambling addicts by offering them help via the customer support team. There are links to professional counselors and gamblers anonymous groups.
Platincasino’s website is mobile friendly. Mobile friendliness allows users to win and have fun on computers, tablets, and smartphones. The website is available for use in English, German, Spanish, Finnish, and Swedish.
The design that Platin Casino chose for their website features numerous animations intended to grab attention and direct it towards the various offers. The best way to navigate the website is by using the numerous links at the bottom of the homepage. The homepage feels a bit congested because a lot of information regarding payment platforms, disclaimers, games offered, and game developers have been crammed in. It still works, but it makes it tougher than it could be.
Creating an account is pretty easy. Verification is more rigorous because financial information is involved. Gamers prefer it that way because it shows the level of commitment that the casino has towards privacy and security.
Platin Bonuses and Promotions
Platin Casino has a loyalty program called the PlatinClub that members join by earning Platinpoints for being an active participant in the games they have to offer. This program offers members special promotions, bonus offers, and other kinds of rewards. At the time of writing this review, the program was deactivated with the promise of returning soon. Platin Casino has assured players that the club will be back to normal and points already earned will not be lost.
Besides the PlatinClub, there are other ways that the casino incentivizes players to join and deposit money in their accounts. First, there is a Welcome Bonus. This promotion awards you with a 100% bonus for making your first deposit. The maximum amount you can win here is €100 but the minimum deposit required is €10. Plus, there's a 20 free spins bonus on top of the bonus money.
Second, there are always promotions fashioned to reward users for being loyal. The players have to keep their eyes open. For instance, during Christmas, they give away free spins and free chips in their festive bonus calendar.
Bonuses and promotions are subject to wagering requirements. These and other stipulations are found in the Bonus Terms and Conditions.
Platin Games and Software
To play Platin Casino games, the user has to install the latest Adobe FlashPlayer extension on their web browser and enable JAVA on their computer.
Platin Casino has one of the largest collections of game providers. They include household names like Yggdrasil, NetEnt, Microgaming, and Play ‘N Go. There are also alternative providers like Gameart, Betsoft, Isoftbet, Quickspin, Bally Wulff, Habanero, Pragmatic, WMS, Endorphina, Pariplay, ELK, and Merkur Games.
Merkur Games is particularly prominent with more than 50 games on the website. They are responsible for games like Amazonia, Blazing Star, Burning Heat, Chinese Dragon, Crystal Heart, Diamond and Fruits, Diamond Casino, Double Triple Chance, Dragons Treasure, and El Torero.
While some players will prefer the more conventional card games like Blackjack and Baccarat, other newer games are just as exciting. All that’s needed is a bit of curiosity and a lucky hand. Video Poker and other Virtual games will earn new followers very fast.
The new Platin Casino games include White Rabbit, Holmes and The Stolen Stones, Cazino Zeppelin, Golden Fishtank, Dj Wild Poker, and many others. New games mean a bigger pool of games for players to select.
Platin Banking & Security
Deposits are processed immediately if the user deposits cash via credit cards and e-wallets. The deposits that are made using bank transfers or other methods (that are allowed) will normally take longer. The delays are usually occasioned by the rigorous verification process involved with these modes of payment. Withdrawals typically take 1-3 days to reflect.
To deposit money, users can use PayPal, VISA, MasterCard, Sofort, Neteller, Skrill, Paysafecard, Dotpay, iDeal, QIWI, Trustpay, and Trustly. When it comes to withdrawing, the options are Trustly, Neteller, Skrill, MasterCard, VISA, PayPal, and Bank Transfer.
Platin Casino has a professional customer support department that handles queries, complaints, and the user verification process. The agents are online every day between 9 AM and 12 PM.
To reach customer support team, there is a LiveChat button to the left of every page. Once you hit that button, you can chat with one of the support staff in an instant during their working hours. Alternatively, you can send your phone number to them and have them call you.
You can also send an email to [email protected] any time. They will respond when they get back online.
Verdict for Platin Casino
Platin Casino has been around since 2013. During that period, they have gained experience in the online gaming industry. They have used that experience to deliver better services and overall, they are doing enough to satisfy their customers. Platin Casino has incredibly talented support staff, and users can switch the language between English, Spanish, German, Finnish, and Swedish. Few casinos can match the high standards Platin Casino has set.