Rakoo Casino is a relatively new online casino that caught our attention for review. We stumbled across this casino while researching and exploring various gambling platforms. Our main criteria for assessing and rating casinos include factors such as licensing, game variety, payment options, customer support, and bonus offers. Our first impression of Rakoo Casino was positive, as it seemed to offer a user-friendly interface and a wide range of features. Let's check it out!
About Rakoo Casino Website
Rakoo Casino was established in 2023 and is owned and operated by FairGame G.P. N.V. This operator also owns other popular casino brands such as Betsomnia, Wizebets, FGFox, and OneDun Casino. The casino holds a license from Curacao (#365/JAZ), which allows it to operate legally. While the Curacao license does not have the best reputation in terms of player protection, it is still a common choice for casinos accepting cryptocurrencies. Rakoo Casino operates with off-the-shelf solutions and offers a variety of games from top-notch providers.
Upon entering the Rakoo's website, our first impression was that it has a modern design and a user-friendly layout. The logo and overall theme of the casino create a pleasant atmosphere for players. The dominant colors are vibrant and appealing, creating a visually attractive site. The website is divided into sections, with a main menu on the left side for easy navigation. The site also features a sliding menu with tabs for game categories, promotions, and live chat. Overall, the site is easy to navigate, and we didn't encounter any issues while exploring it. The casino is also mobile-friendly, and there is no need for a special app to access it from smartphones or tablets.
Registering an account at Rakoo Casino is a straightforward process. By clicking on the “Sign Up” button in the upper left corner, you will be prompted to enter your email and create a unique password. After that, you will need to provide your name, date of birth, and address information in the next pop-up window. Once your account is created, you can immediately start enjoying the games and bonuses. Profile verification may be required at a later stage to ensure compliance with regulatory requirements.
Welcome Bonus and Promotions
When it comes to bonuses, Rakoo Casino offers a generous welcome package for new players. Claim a 100% cash match bonus of up to $/€6,000, along with 100 free spins. The free spins are allocated at a rate of 25 per day, with the first 25 added immediately. The cash bonus and free spin winnings need to be wagered 40 times before they can be withdrawn, and there is a cash-out limit of $/€10,000. To claim the bonus, players need to make a minimum deposit of $/€20.
In addition to the welcome bonus, Rakoo Casino offers other promotions to keep players engaged. Every Friday, players can reload their accounts with the Friday Reload promotion, offering a 50% cash match bonus up to $/€6,000. On Mondays, players can enjoy reload-free spins with the Monday Free Spins promotion. Please note that the number of free spins depends on the deposit amount. The casino also offers a cashback promotion every Tuesday. This one allows players to recover some of their losses from the previous week.
Rakoo also has a loyalty program in place, with six different levels – Newcomer, Gambler, Game Master, High Roller, Hero, and Legend. Players can earn points by wagering real money and progress through the various levels. Unlock special rewards and benefits such as account management and priority service as you play.
Rakoo Casino Games and Software
Rakoo Casino boasts an impressive selection of over 8,000 games, making it a haven for all types of players. The platform is powered by Easyrocket, ensuring a smooth and user-friendly gaming experience. With more than 70 gaming providers, including both established names and up-and-coming studios, you can be sure to find a wide variety of games to suit your preferences.
The game categories at Rakoo are diverse and include slots, roulette, blackjack, video poker, baccarat, jackpots, and live dealer games. The casino constantly updates its game library, ensuring that players have access to the latest releases. Some of the notable software partners include Amatic Industries, Betsoft, Microgaming, Pragmatic Play, Evolution Gaming, Play'n GO, and many more.
To make it easier for players to find their favorite games, Rakoo Casino offers several searching and sorting options. These include categories such as Slots, Top, New, Megaways, Live, Fruits, Bonus Buy, Bonus Games, Book, Other, and Drops&Wins. Additionally, there is a search bar that allows you to find games and providers quickly.
For players who enjoy trying out games before betting real money, Rakoo offers a demo version for most of its games. This free-play option allows you to familiarize yourself with the game mechanics, special features, and settings. It also gives you an opportunity to develop and test out winning strategies without risking any real money.
When it comes to fair play, Rakoo Casino ensures that all games are licensed and verified. However, the casino does not provide specific information about the return to player (RTP) percentages for its games. Players interested in checking the RTP can refer to independent sources or contact the customer support team for more information.
Rakoo Casino Deposits and Cashouts
Making payments at Rakoo Casino is a simple and secure process. The casino supports various secure payment options, ensuring that your transactions are protected and your data remains confidential. While the availability of payment methods may vary depending on your country of residence, the casino strives to offer a diverse range of options for players worldwide.
Rakoo Casino accepts multiple currencies, including EUR, USD, AUD, CAD, PLN, BRL, and NOK. Additionally, the casino allows payments to be made using cryptocurrencies such as Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, and Ripple. Choosing a cryptocurrency as your payment method can offer additional benefits such as faster transactions, increased security, and higher deposit and withdrawal limits.
The casino provides a range of deposit and withdrawal options to cater to different player preferences. Some of the most popular deposit methods include MasterCard, AstroPay Card, Neteller, Skrill, Jeton, CashtoCode, Flexepin, Bank Wire Transfer, and various cryptocurrencies. When it comes to withdrawals, players can choose from options such as Bank Wire Transfer, Visa, MasterCard, AstroPay Card, Skrill, eZeeWallet, Jeton, and cryptocurrencies.
The withdrawal times at Rakoo Casino vary depending on the chosen payment method. E-wallets and cryptocurrency transactions are typically processed within 0-24 hours, ensuring quick withdrawals. Other options may take longer, with processing times exceeding 24 hours. It's important to note that Rakoo Casino does not charge any transaction fees for deposits or withdrawals.
For VIP players, Rakoo offers additional benefits such as faster withdrawals and higher withdrawal limits. The specific perks and requirements for VIP status may vary, and interested players are encouraged to reach out to the casino's customer support team for more information.
The deposit limits at Rakoo Casino start from a minimum of $/€20 per transaction, while there is no upper limit for cryptocurrency deposits. Withdrawal limits begin at $/€30 and are capped at $/€50,000 per day, $/€100,000 per week, and $/€300,000 per month. Players who wish to increase their deposit and withdrawal limits can reach out to the customer support team for assistance.
Account Verification and Security
To ensure a safe and secure gaming environment, Rakoo Casino implements a thorough account verification process. This process is known as the Know Your Customer (KYC) procedure and is a standard requirement in the online gambling industry. Players are requested to provide specific documents to verify their identity, age, and residency.
The KYC procedure helps prevent fraudulent activities such as money laundering and ensures that all players are of legal age to participate in online gambling. Typically, players will be asked to provide documents such as a valid ID or passport, proof of address (e.g., utility bill or bank statement), and proof of ownership of the payment method used.
The duration of the verification process may vary depending on various factors, including the volume of verification requests and the accuracy of the documents provided. Generally, the process takes anywhere from a few hours to a few days. Players are advised to submit clear and legible documents to expedite the verification process.
Rakoo Casino Customer Service
Rakoo Casino offers reliable customer support options to ensure that players have a smooth and enjoyable gaming experience. The casino provides multiple contact methods for players to choose from, including live chat and email support. The live chat feature is easily accessible through the website, and players can expect quick response times from the support team. The representatives at Rakoo Casino are knowledgeable and professional, providing competent assistance to queries and concerns. The support team is available 24/7 to help players with any issues they may encounter.
In terms of responsible gaming, Rakoo takes this matter seriously and provides players with tools to promote responsible gambling. The casino offers self-exclusion options, allowing players to take a break from gambling if they feel the need to do so. Players can also set limits on their playing time and deposits to ensure that they stay within their personal boundaries. Additionally, Rakoo provides resources and information on responsible gaming on their website, including tips for identifying and addressing gambling addiction.
The casino's website features a comprehensive FAQ section that covers various topics, including registration, banking, games, and promotions. This section provides detailed answers to common questions and can be a helpful resource for players seeking information. Apart from the FAQ, Rakoo Casino also offers self-help options, such as guides and articles, to assist players in navigating the casino and resolving any issues they may encounter. Overall, the casino provides adequate support options and resources to ensure a positive and responsible gaming experience for players.
Our Overall Gaming Experience
In conclusion, Rakoo Casino offers a diverse and exciting gaming experience for players. The casino boasts a large collection of over 8,000 games from top-notch software providers, ensuring high-quality entertainment for all types of players. The platform is user-friendly and easy to navigate, making it a convenient choice for both new and experienced players.
One of the standout features of Rakoo is its wide range of payment methods, including popular cryptocurrencies like Bitcoin and Ethereum. This allows for quick and secure transactions, making it appealing to players looking for efficient and anonymous payment options.
The customer support is commendable, with responsive and knowledgeable representatives available 24/7. The casino also provides tools and resources for responsible gaming, showcasing its commitment to player well-being. The comprehensive FAQ section and self-help options further enhance the overall player experience.
While Rakoo Casino does not offer sports betting and is not available for players from the United States, it remains a top choice for online casino enthusiasts. The generous welcome bonus and daily promotions, along with the loyalty scheme, provide added incentives for players to join and continue playing at the casino.
- Large game collection from top software providers
- Wide range of payment methods, including cryptocurrencies
- Responsive and knowledgeable customer support available 24/7
- Tools and resources for responsible gaming
- Generous welcome bonus and daily promotions
- Loyalty scheme with excellent benefits
- User-friendly website and easy navigation
We don't like:
- No sports betting available
- Not available for players from the United States
- Sticky bonuses and wagering conditions
Taking into account all of these factors we highly recommend Rakoo Casino!
Rakoo Casino FAQ
Can I contact customer support via live chat?
Yes, Rakoo Casino offers live chat support, allowing you to quickly connect with a customer service representative at any time.
What payment methods are accepted?
Rakoo Casino accepts a wide range of payment methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies such as Bitcoin and Ethereum.
Does Rakoo have tools for responsible gaming?
Yes, Rakoo Casino provides tools for responsible gaming, including self-exclusion options and the ability to set limits on deposits and playing time.
Are there any bonuses or promotions?
Yes, Rakoo Casino offers a generous welcome bonus, as well as daily promotions such as the Friday Reload and Monday Free Spins. There is also a loyalty scheme with various benefits for players.
Is Rakoo Casino licensed?
Yes, Rakoo Casino is licensed by the Curacao gaming authority, ensuring a safe and secure gaming environment for players.