REEL ISLAND CASINO – SPIN & WIN ON SLOTS!
Set up in 2015, Reel Island is a casino that on the surface is very aesthetically pleasing. Its bold colours and structure, as well as its selection of games, come off as a casino that knows exactly what its players want. It draws you in, no matter what.
Even the promotion schemes are pretty appealing when you look at them. The games, too, are of top-notch quality. But what else is there for Reel Island to create appeasement in its players, old and new? We have a lot to cover here, so let’s take each aspect of the site one-by-one and see what they have to offer.
BONUSES & PROMOTIONS
Although the promotions at Reel Island may, at first sight, may seem really generous, there is a distinct lack of them overall. It’s unfortunate, but that’s just the way it is. We would be lying if we said we weren’t expecting more out of them, especially when it comes to long-term promotions that keep signed-on players occupied.
What we have, however, is a one-off welcome bonus and a ‘dish of the day’ bonus that happens every weekend. It’s better than nothing and the promotions are somewhat rewarding, it would have been much better if they had more. That way, new players wouldn’t drift off somewhere they can get a better deal.
Anyway, let’s take a look at the promotions they do have and see if Reel Island in more detail:
Welcome Bonus Package:
Split into three parts, this bonus comes in the form of a deposit match that gives you up to £700 worth of money as well as 100 free spins. You can use these on a variety of games.
- 1st deposit gives you 100% of up to £100 and 25 free spins to use on NetEnt’s Starburst
- 2nd deposit gives you 50% of up to £200 and 25 free spins to use on NetEnt’s Aloha! Cluster Pays
- 3rd deposit gives you 25% of up to £400 and 50 free spins to use on NetEnt’s Guns ‘N Roses
Dish of the Day:
All sorts of prizes are available with the Dish of the Day promotion which gives players the chance to acquire free spins plus some extra cash every weekend. Simply look in your inbox every week for details.
And this is all there is. It is, sadly, a little lackluster and we certainly do wish that there were more bonuses for players to take advantage of. But, like we say, it’s better than giving nothing away and, for what they are, the promotions are pretty generous. The wagering requirements for each of them is about 35x, which is pretty average for most casinos. Just make sure you read all the terms and conditions before you play.
GAMES & SOFTWARE
The gaming software here is where Reel island comes into its own. If you were truly stuck on a remote island with nothing else to play with but these games, we think you would be relatively happy about it.
You have all the classic NetEnt video slots like Gonzo’s Quest, Starburst, and Guns ‘N Roses as well as table and casino games to keep you occupied. There are some other developers here in the mix, too, making sure that the website is fresh and not just another NetEnt house.
PAYMENTS, SAFETY & SECURITY
Security and payment at Reel Island is quite secure, however, the options are somewhat odd. For example, there’s GiroPay as a method of payment which, for UK users, isn’t a common way of making deposits so they are unlikely to use it. Aside from Neteller and Trustly (and the usual credit/debit card options), there’s little else recognisable. That isn’t inherently a bad thing but for players inside the UK, a bit more familiarity wouldn’t go amiss.
Customer support at Reel Island is pretty good, giving the players many options to help them troubleshoot the issue they may have. This comes in the form of a comprehensive guide that exists on their help page and can be easily purused by players who are having issues. If the guide fails you, however, you can contact Reel Island support via email (firstname.lastname@example.org) or via the Live Chat function. There isn’t any direct telephone number to call so for those who want to talk to a human, you might be disappointed. Nevertheless, the guide is quite thorough so any issues you might experience can be easily resolved.
Overall, Reel Island Casino could do far more to reach its full protentional. It could hand out more promotional material and have different payment methods that are more accessible to UK players. Saying that, what they’ve got isn’t necessarily bad. There’s plenty of good games at hand and that gives you plenty of hours to stay occupied with. We just wish that there could be more. We simply hope that they fix this oversight in future.